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Privacy Policy

PRIVACY STATEMENT


Last updated or modified: January 4, 2018

This document explains what Silhouette School Inc. (“Silhouette School™”, the “Company”, “we”, or “us”) does with the information that you provide to us through our website, http://www.silhouetteu.com (the “Site”). In general, we use the personal information that we collect from you to allow you to use the services offered by our website, including content that is available to members who have purchased a subscription. If you have not already done so, please read our Terms and Conditions before reading this Privacy Statement.


This Privacy Statement notifies you of the following:



  • Your consent to the Privacy Statement;

  • Types of information we collect;

  • Access to your personal information;

  • Use of your information;

  • Your controls and choices;

  • Information security; and

  • How we handle Do Not Track requests.


This Privacy Statement is effective as of January 4, 2018 and applies only to our Site and not to any other company, individual, organization or website that you may reach via a link from this Site.


If at any time you have a question about anything contained in this Privacy Statement or a general query on privacy, please contact us


Consent and Changes to the Privacy Statement—Registering with the Site and purchasing our content signifies your consent to us collecting and using personal information about you in accordance with this Privacy Statement, which may be amended from time to time. Should we choose to change our Privacy Statement for any reason, the changes will be posted on this page. You are expected to check this page each time you access the Site so you are aware of any changes, and your continued use of the Site following any amendments to this Privacy Statement means that you accept and agree to such changes.


Information That We Collect—The information that we collect falls under three main categories: personally identifiable information, log files, and cookies (collectively, the “Information”):


Personally Identifiable InformationAlthough certain areas of this Site are made available to all visitors, before you can access or use the content, you must read this Privacy Statement and register with the Site for a subscription in accordance with our Terms and Conditions. Should you not register your details and create a member account, you will not be able to access or use the content. If you wish to purchase a subscription after you have finished reading this Policy Statement, please register your details here.


During member registration and payment, a user is required to provide the following information:



  • Name

  • Address (including street, city, state, and country)

  • Email address

  • Phone number

  • Age


We reserve the right to ask for your date of birth to verify your age. Please note that we will not knowingly collect the personal information of any individual who tells us that he or she is under the age of 18. If we determine that an individual under the age of 18 has submitted personally identifiable information to this Site, we will delete that information.



Log FilesWe or our platform service provider, SubHub, may periodically gather certain information automatically and store it for approximately two weeks in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. Log files are deleted automatically every two weeks.


CookiesCookies are small files of information that are stored on your computer. Websites that you visit ask your computer to store this information and retrieve the information from your computer so that they can keep track of things like other websites you visit or how you navigate our Site or other files that direct you to the Site. For more information about what cookies are and how they work, visit www.allaboutcookies.org.


On revisiting our website or in using the files, our computer server will recognize the cookie and give us information about your use of the Site. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use the Site but you may find that the Site does not function properly or is slower than when you allow a cookie to be installed on your machine.


Access to Personally Identifiable Information—We are the sole owners of the personally identifiable information collected on this site. We, and only we, have access to and collect information that you provide through any direct contact with us, or that you voluntarily provide when you register with the Site. We do not receive payment processing information, as payment processing is handled by our vendors Stripe and/or PayPal. Your use of third party payment processing services in connection with your member registration is subject to the Privacy Statement of such third party website. We do not share personally identifiable information with any third party outside of the Company, other than with entities that are involved in helping us to run our Site, or as necessary to fulfill your request for our content (i.e., payment processing services).



The entity that help us run our site is currently SubHub, which provides hosting and design services to us, and Stripe and PayPal, which currently provide or have provided credit card payment processing services to us. To purchase any content from our Site, you will have to comply with the terms of our payment partners and will need to review and agree to their privacy statements. We will share information with Stripe and/or PayPal only to the extent necessary for the purposes of confirming payments you make for materials from our Site and to enable us to retrieve payments from Stripe and/or PayPal. SubHub provides the technology on which our Site runs and holds and maintains the databases in which data about our users is contained. SubHub will only use data you provide to the extent necessary to enable us to operate the Site.



What We Do With the Information—We use personally identifiable information to process orders you make from our Site. In order to process your payment for the content and to reconcile our accounts, any online payment processing partner that we may use from time to time may provide us with information detailing the credits and/or debits made to your credit/debit card. We may also contact you from time to time to with updates about the Site or to let you know about our services, which may include sending you newsletters and news on events that you may be interested in. You can elect not to receive such marketing material at any time by emailing melissa@silhouetteu.com. We do not sell or rent personally identifiable information to anyone or use it in any other capacity.


Information that we may collect from log files gives us a general picture of who is visiting our Site and which pages are being viewed. This information is not specific to an individual viewer and may be collected only to assist us in the maintenance and administration of our Site. The purpose of collecting log files is to research what pages are of most interest and use to our visitors and members. Log file information is not linked to personally identifiable information.


The data that is collected through the use of cookies assists SubHub’s ability to verify user accounts and track user activity in the Site. SubHub additionally allows the use of third party cookies, such as Google Analytics, to assist with analyzing the performance of the Site. Any third party cookie usage is governed by the privacy policy or privacy statement of such third party.


We reserve the right to access and disclose Information, including personally identifiable information, (i) to comply with applicable laws and government requests, (ii) to be able to operate our systems properly or (iii) to protect ourselves or our users.


Contacting Us to Correct Information—You may access, correct or update the registration information you have provided to us at any time by logging into your member account. Additionally, you can do the following at any time by contacting us through the Site, emailing melissa@silhouetteu.com:



  • See what data we have about you, if any;

  • Change/correct any data we have about you;

  • Have us delete certain data we have about you; or

  • Express any concern you have about our use of your data or any Information.


How We Safeguard the Information—Keeping your information secure is important to us, and we make sure that all the information that we collect is as safe as possible. We or our service providers use commercially reasonable organizational, technical and administrative measures to protect personally identifiable information under our control, including securing the infrastructure that supports information collection, exchange and storage/retrieval.


Perimeter SecurityWe use firewalls to secure the perimeter of our information network and monitor our systems on a regular basis.


Data SecurityAn authentication and authorization mechanism based on usernames and passwords is used to restrict access to information on this Site. Each authenticated user only has access to the information that he or she is authorized to use.


Transaction SecurityAll personal information exchanged between our servers and your web browser is encrypted using Secure Sockets Layer (SSL).


Unfortunately, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. Therefore, while we strive to use commercially reasonable means to protect the Information, we cannot guarantee its absolute security. It is your responsibility to protect your own information in accordance with our Terms and Conditions. If you have reason to believe that your interaction with the Site is no longer secure (for example, if you feel that the security of any account you might have with the Site has been compromised), please immediately notify us of the problem by contacting us


Do Not Track Requests—Please note that we do not honor Do Not Track requests or signals from your web browser regarding any collection of Information, including any personally identifiable information, about you and your online activities over time. Any of the entities that are involved in helping us run our Site that may also collect personally identifiable information about you and your online activities may also disregard your Do Not Track requests.